WhereMoMo, banks, Post Office or the NOKANDA app
TimeMinutes
CostThe electricity you buy. No MoMo fee for prepaid electricity
What you need
- Your Cash Power meter number
- Money on MoMo or in your bank account
Steps
- Choose a channel: MTN MoMo, your bank, the National Post Office, or the NOKANDA app.
- Enter your meter number and the amount.
- Pay. You receive the token number by SMS or receipt.
- Type the token into your meter exactly as received.
- If the token doesn't arrive or doesn't work, call REG on 2727.
Tips
- REG says it never asks for your MoMo PIN or bank details, and has no discount programmes. Calls or messages offering cheaper electricity are scams.
- REG doesn't accept cash payments to individuals. Pay only through official channels.
Official sources
Last checked: 2 November 2026 against REG and MTN pages (REG's site was unreachable; REG text read from its indexed pages). If something here is out of date, tell us so we can fix it.
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